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Interview and Innovate in the Interviewing Cloud

Karat is a Business Reporter client.

Software engineering leaders accelerate hiring and drive innovation by shifting technical interviewing workloads to the cloud.

For most software engineering leaders, interviewing has historically been thought of as a time trade-off. It’s a zero-sum game; hire or ship, scale or deliver. This is the dilemma facing engineering hiring managers today.

However, this represents an antiquated way of thinking. By shifting technical interviewing and hiring to the “Interviewing Cloud,” it’s possible to transcend the trade-off, hire and meet delivery commitments and interview and innovate.

With engineering time more valuable than ever, many companies invest 80 or more hours of engineering time per hire. At an industry level, this translates to $60 billion a year in time spent interviewing and screening candidates, which comes at the expense of critical coding time and limits companies’ ability to innovate and create future value.

Yet, despite that investment, hiring managers are still struggling to provide enough capacity to screen and interview candidates at the scale required to meet hiring targets. The lack of interview availability slows hiring, and the time being invested is often not effective. Do-it-yourself interviews are often unstructured and inconsistent. Most organizations aren’t able to conduct enough first-round technical interviews with the quality and consistency needed to meet hiring targets. We call this the “interview gap.”

The interview gap exists because interviewing is not anyone’s primary job. Software engineers are not evaluated or rewarded for how they interview. Furthermore, very few organizations have the ability to build the platform and content required to provide the tooling required to interview efficiently, consistently and equitably.

At Karat, we built the world’s first tech Interviewing Cloud to help organizations maximize their interviewing investment and win the race for technical talent in a world that faces a multi-decade shortage of software engineers.

What is the Interviewing Cloud?

Put simply, Karat’s Interviewing Cloud is the on-demand delivery of first-round technical interviews, 24/7, independent of location, for engineering candidates anywhere in the world.

The Interviewing Cloud combines a global network of Interview Engineers and purpose-built interviewing infrastructure to deliver predictive, fair and enjoyable interviews at scale.
Interview Engineers are experienced developers who conduct technical interviews. They use a structured approach, a consistent process and proven content that produces the strongest hiring signal for clients and an enjoyable, flexible interview experience for candidates.

The Interviewing Cloud unlocks valuable engineering time and delivers unique analytics and insights. These insights can help identify market benchmarks for candidates, examine every step in the hiring process and optimize the pipeline to accelerate hiring velocity, improve the quality of hires and inform strategic hiring decisions.

The advantages of cloud interviewing

1. Increased engineering productivity

The Interviewing Cloud increases interview capacity without the engineering productivity trade-off. Shifting technical interviewing from your organization to the cloud immediately unlocks engineering time that can be redeployed to innovation on an ongoing basis.

On average, organizations get back two hours of productive engineering time for every first-round technical interview—not to mention further efficiency gains in the final interview round when multiple engineers are interviewing one candidate. Most companies invest at least five hours of engineering time in every final-round interview, with some investing up to eight hours, so this ability to optimize the hiring signal is critical in reclaiming productive engineering time.

Finally, there are longer-term gains in engineering productivity that result from the incremental hires made when final-round interviews become more efficient and hiring accelerates. By hiring more engineers sooner than they would have otherwise, engineering organizations increase productivity that is entirely invested in innovation. The net impact for engineering organizations is that they unlock up to five hours of productive engineering time spent innovating for every first-round technical interview Karat conducts on their behalf.

2. Improved hiring signal

The Interviewing Cloud produces a stronger hiring signal than traditional interviewing because of the consistency of the interview process and content. Every first-round technical interview for a given role is executed consistently, measuring the same competencies, and is aligned and calibrated to an organization's specific hiring bar. The presence of a human conducting the interview reduces both false positives and false negatives and therefore increases hiring efficiency and yield. By optimizing the hiring signal in these ways, Karat has helped organizations achieve on-site interview efficiency and yield that is up to three times higher than the status quo.

3. Competitiveness for engineering talent

The Interviewing Cloud accelerates hiring velocity and improves hiring efficiency for organizations. It also delivers interviews more quickly for candidates, moving at the speed the candidate prefers; given the increasing shortage of engineers, this is crucial in competing for talent. By offering on-demand interviewing capacity 24/7, Karat moves candidates from technical interview invitation to completion up to four times faster than traditional DIY interviewing.

Time in Karat process

Per cent scoring in top two tiers

On-site to offer rate

Closed offer %

Candidates per hire

3 days or less

36%

37%

59%

15

3 to 7 days

33%

36%

57%

18

7 to 14 days

31%

32%

54%

22

14+ days

26%

30%

52%

29

In a candidate-first world, creating an enjoyable and equitable hiring process is paramount, and the Interviewing Cloud creates opportunities for more enjoyable and equitable hiring. Elastic interviewing capacity means that candidates can schedule interviews on their terms wherever they’re located in the world. Furthermore, half of all candidates interviewing on Karat’s cloud elect to interview on evenings and weekends.

It also means that recruiting teams can send as many candidates as possible to do first-round technical interviews, reducing the bias that often comes with traditional screening processes—whether human or machine-driven. This opens up opportunities for more candidates and often leads to hires that wouldn’t have been made otherwise. It also unlocks opportunities for innovations like a redo interview, which can benefit candidates from underrepresented backgrounds, who might have less exposure to technical interviews.

4. Fair and equitable hiring 

Having a structured interview process, consistency and content also neutralize the systemic bias inherent in DIY interviewing. Structurally, CV-blind interviews remove a pervasive source of screening and interviewing pedigree bias. Consistency ensures that an interviewer’s style won’t impact a candidate’s performance. And when content is designed specifically for the competencies required for a job, the subsequent recommendations are based on a more predictive measurement system.

The presence of a human in the interview reduces false negatives, compared to automated tech-only code tests or AI screening tools, by introducing the ability to provide guidance to the candidate when needed. Not only does this more closely mirror real-world working and collaborating within engineering teams, but it also disproportionately benefits nontraditional candidates. By reducing these false negatives, hiring yield increases and a wider range of candidates can demonstrate their highest levels of ability. 

Hiring in a talent-first world 

As the race for technical talent continues to intensify, every hiring and talent decision is of critical importance. By offering on-demand interviews and flexible scheduling, your company can show up on your candidates’ terms and at the speed they’re demanding in today’s talent-first world. Make sure you’re saying yes to the right people and doing it in a way that enhances your engineering organization’s delivery goals.

— Industry view from Karat 

To learn more about how the largest independent residential real estate brokerage in the U.S. is using the Interviewing Cloud to disrupt the real estate tech sector, check out Karat’s case study.

This article originally appeared on Business Reporter.

Header image credit: iStock id1327331017

Body image credit: Courtesy of Karat