The Future Workforce Needs Hyper-Personalized, Next-Generation Learning Platforms

Cornerstone OnDemand is a Business Reporter client.

Organizations must invest in learning—the force behind innovation, transformation and connection.

The pandemic has changed the world of work. Employers have been forced to rapidly adapt, accelerating digital transformation and creating the new workforce reality. 

This new reality has long-term impacts—good and bad—for organizations and their people. The enterprises that manage to navigate this uncharted wilderness succeed because they’re focused on developing the skills of their workers. 

Cornerstone’s 2022 Global Skills Research Report found that the most urgent organizational concern is the skill and talent shortage. The modern workforce favors flexibility and digital collaboration. Its demands go beyond remote or hybrid work, preferring a more tailored flexibility adapted to individual needs. To empower people and unlock their potential, talent leaders must create a work environment that develops their skills, inspires growth and productivity and promotes success for all. 

To accomplish this, organizations need to invest in learning—the force behind innovation, transformation and connection. 

For many years, organizations and learning and development (L&D) leaders have questioned how technology can best serve their training strategy. Debates still linger between those advocating face-to-face learning and those who support e-learning technologies. 

Mostly, though, L&D leaders are constantly on the lookout for new technologies that can bolster their learning and development initiatives. As the world continues to evolve, so have these technologies. So, what has the journey been like so far? And what are the fundamental differences between the LMS, LXP and TXP? 

Today’s learning management systems compete with streaming services

The learning management system (LMS) is a good tool to enable learning administrators. The system manages rosters, ensuring that the right people show up for the right classes, tracks completions, so that the company is legally compliant, and reports who took which training, and when. While there is still a valid, legitimate need for this functionality, many learning management systems have been slow to evolve with the changing demands of learners. 

As consumers, we have come to expect—even demand—technological evolution. Yet somehow, the LMS has been left behind and now finds itself competing with the entirety of the internet for employee attention and loyalty. Streaming services and thousands of other sites offer highly visual, intuitive and appealing interfaces that provide logical groupings of content—in short, an engaging experience. 

The fact is that learning professionals can no longer afford to focus primarily on administration and push aside the learner experience; the learning experience matters. It is time to take a good, hard look at your LMS. If it doesn’t offer the compliance features that administrators need along with a learning experience that platform employees are willing to engage with, it’s probably time to move on to a platform that does. 

LXP puts the learning experience first

The main difference between the learning experience platform (LXP) and the LMS is that the LXP focuses on the learning experience, is centered around individuality and emphasizes the idea that learning at work is a unique experience for everyone, whereas the LMS is based on learning management. 

Learners today expect more than a simple top-down approach to learning, where training is generic and scheduled. As with livestream services, learners crave an experience that is personalized, on-demand and caters to their individual needs. 

The LXP provides just that: an open-architecture ecosystem that takes learning beyond the company’s internal resources and provides users with access to external sources of learning material. Here, learning is more targeted, personalized and aligned with the individual learner’s career aspirations. 

Learning is now viewed as a continuous process across multiple modalities. But how can companies ensure that formal learning still receives the attention it needs? 

TXP empowers the workforce with modern learning, skills and career growth

Over the past 15 years, Cornerstone OnDemand has become one of the largest learning platform companies in the world. We operate in 180 countries, employ 4,000 people, generate more than $1 billion in revenue and service more than 7,000 customers and 100 million global users. Our growth is attributed to the fact that we are continuously evolving with the times. Our purpose has always been to empower people to be their most extraordinary—at work and in the world. 

Our modern Talent Experience Platform (TXP) is designed to help talent leaders unlock the limitless potential of their workforce and streamline the learning process. 

At the recent launch of Cornerstone’s TXP, our CEO, Himanshu Palsule, defined it as “where best-in-class learning meets growth-centric talent tools to deliver outcomes that matter the most to you,” offering “the most comprehensive and holistic growth experience for your people, powered by a tech fabric of deep skills and talent data with AI and ML algorithms.” 

In this platform, we unite our portfolio of growth-centric learning and talent solutions with an innovative learning experience, AI technology and open architecture to unlock the potential of the future workforce.

EdCast by Cornerstone TXP extends and enhances the capabilities of traditional learning platforms by offering structure while enabling free-form learning. This helps employees understand the value they bring to the table, while building long-term relationships with the company. 

We have come a long way since classroom-style training, and while LMS will continue to be a necessity among organizations, the road ahead will lead to TXP, which provides a holistic learning and development program that plays to the strengths of both the modern organization and the modern employee. 

Find out more about our new Talent Experience Platform here.

This article originally appeared in Business Reporter.

Main image: Getty Images id561609517

Body image and author’s image: Courtesy of Cornerstone OnDemand