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How to Build an Open
 Collaboration Culture

In this year-long investigation fueled by proprietary data, we’re exploring how teams can better connect and thrive in today’s age of evolving work.

An organization’s agility, innovation, customer satisfaction and employee engagement depend on its ability to collaborate openly.

IT leaders report they increasingly have to work with other teams in their companies to develop software, but that cross-departmental collaboration is lacking, according to a commissioned study conducted by Forrester Consulting on behalf of Atlassian, of 757 IT decision-makers at enterprise-scale companies in the United States and Europe.

The value of a culture of open collaboration is often overlooked, the study found. Atlassian defines open collaboration as a leadership strategy designed to optimize company performance that includes:

Freedom

The freedom to share information and ideas with colleagues.

Feedback

Two-way feedback between employees and their managers.

Opportunities

Opportunities for people of all levels to weigh in on decisions.

Connections

Strong interpersonal connections with teammates.

Technology

Technology that enables it all.

Companies that have been the most successful at fostering open collaboration did so by:

69%

Implementing HR training and team building activities

47%

Having leadership endorse the concept in employee communications

44%

Enrolling employees in workplace communication classes

Open collaboration
produced these benefits:

69%

More
 innovation

56%

Increased
 employee
 productivity

53%

Improved
 customer
 satisfaction

pdf

Learn more about the benefits of an open collaboration culture.

Read the full study
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